2021, Volume 13, Special Issue 1
Considerations Regarding the Profile of Tourists from Băile Felix – Băile 1 Mai Spa Destination, Romania
Grigore Vasile Herman1, Norbert Banto2, Tudor Caciora3, Vasile Grama1, Jakub Trojan4, Mihaela Ungureanu2, Sorin Furdui2, Daiana Garai3, Raluca Buhaş5, Sorin Buhaş1
1Faculty of Geography, Tourism and Sport, University of Oradea
2Bihor Destination Management Agency
3Doctoral School in Geography, University of Oradea
4Faculty of Logistics and Crisis Management, Tomas Bata University in Zlin
5Faculty of Social Sciences, University of Oradea
Author for correspondence: Sorin Buhaş; Faculty of Geography, Tourism and Sport, University of Oradea; email: firstname.lastname@example.org
Background: Amid the exponential development of the tourist industry in general and spa tourism in particular that characterises the beginning of the century, the knowledge of tourists’ perception regarding the destination image is of utmost importance in order to enhance competitiveness. In this regard, the purpose of this study is to investigate the perception of tourists from Băile Felix – Băile 1 Mai (Romania) about this spa area, in order to establish the profile of the tourist interested in this destination.
Material and methods: Data was collected by applying a questionnaire (face-to-face technique), structured on eleven questions regarding the degree of knowledge of the destination, the habits of tourist consumption and the perception of the quality-price ratio according to tourist consumption.
Results: Research results indicate a high degree of satisfaction among tourists regarding the destination. They declare themselves satisfied with most services and this determines their quite frequent return and spending an extended period of time at the destination.
Conclusions: As a result, due to the qualitative and quantitative services and tourists’ positive perception, Băile Felix – Băile 1 Mai area is one of the most significant spa tourist destinations in Romania.
Key words: tourists’ perception, habits of tourist consumption, spa destinations, tourists’ profile, tourist destination